Primary Care in Southlake That Accepts Healthcare Highways

Healthcare Highways is used by a number of North Texas employers. We are in network with it, and we see members age 16 and older at our Southlake office.

The thing to understand about narrow networks

Healthcare Highways plans are typically built around a narrower set of contracted providers than a national PPO. That is the design, not a defect.

The employer accepts a smaller network in exchange for lower rates, and the saving usually shows up in what comes out of your paycheck. It is a reasonable trade for the employer. It is only a problem for you if nobody explains it, which is what usually happens.

Two consequences are worth planning around.

Your previous provider may not be included. If your employer changed plans and your doctor of ten years is suddenly out of network, this is why. It is not an error and appealing it rarely works.

Out of network costs bite harder here. Broad PPOs usually still pay something out of network. Narrow network designs often pay much less, and sometimes nothing. Verifying before a visit is not bureaucratic caution in this plan type. It is the difference between a copay and the whole bill.

Which is why we verify rather than guess

Call the office with your member ID and the plan and network names on your card. We check eligibility while you are on the phone and tell you what it returns.

If the answer is that your particular plan does not include us, you will hear it then, and you will not have driven here to find out.

What we handle

Annual physicals, preventive screening, chronic conditions, sick visits, joint injections, weight management, women’s health, men’s health and telehealth.

Patients age 16 and older. No pediatric, prenatal or emergency care.

Costs

Preventive care is covered in full under most plans. Problem-focused visits apply to your copay or deductible, and both can be billed from one appointment. See why your annual physical came with a bill.

Book a visit, or see all employer network plans.