Privacy Policy
This policy covers this website only. Your medical records are governed by our Notice of Privacy Practices, which is a separate document under HIPAA and Texas law.
Who we are
Magnolia Primary Care is a DBA of Noor Wellness Clinics PLLC, at 2111 E Kirkwood Blvd, Ste 110C, Southlake, TX 76092.
What this site collects from you
Appointment requests. The form on our Southlake landing page asks for your first and last name, phone number, optional email address, and preferred callback time. It is provided by HighLevel and sends those details to our team so we can contact you about scheduling. Submitting the form does not book an appointment. Please do not enter symptoms, medical history, or other health details in it. There are no accounts, newsletter signup forms, or chat widgets on this site.
Standard server records. Our host records the usual technical details of a web request: IP address, browser and device type, the page requested, and the time. These are used to serve the site and diagnose problems, and we do not use them to identify individual visitors.
Cookies. Google Analytics uses cookies such as _ga to count visits.
The embedded appointment form may use its own cookies or similar technology to operate. The
pages listed under Analytics below do not load Google Analytics.
Analytics
We use Google Analytics to understand how people find and use this site: which sections get visited, how visitors arrive, how far they scroll, and whether they go on to call or book. It is set up to keep health information out of it.
- It records the section, never the page. A visit to a page about diabetes is recorded as a visit to Conditions. The specific condition, service or article you read is not sent.
- It never receives your name, phone number, email address, callback preference, a reason for a visit, or anything you type into the appointment form.
- Google signals and ad personalization are switched off, so this data is not used to show you ads.
- It does not run at all on our booking or appointment confirmation pages, this privacy policy, our terms, or our Notice of Privacy Practices.
Analytics requests pass through our hosting provider on this website’s domain before they are forwarded to Google. Google Tag Manager runs the limited Google Analytics measurement described above. It does not run a Google Ads conversion or remarketing tag.
You can block it with any content blocker or with Google's analytics opt-out browser add-on, and the site works the same either way.
Third parties that see something when you visit
These providers help operate the website and its services:
- Google Analytics. Measures visits as described above. Google receives your IP address and the section of the site you are in, and sets its own analytics cookies. It does not receive the specific page or condition you read.
- HighLevel. Provides the embedded appointment request form on the Southlake landing page. When you use it, HighLevel receives the details you submit and shares them with our scheduling team. The form is for a callback request, not a confirmed booking.
- Google reviewer photos. The reviewer profile images on our landing page load from Google. Google receives your IP address when those images load. Our site fonts are hosted on our own domain.
- Google Maps. Our contact page embeds a map. Loading that page sends your IP address and browser details to Google, and Google may set its own cookies. No other page on this site embeds a map.
- Our hosting provider, which serves the site and keeps the server records described above.
When online scheduling is available, booking runs on a third-party scheduling system. Anything you enter there is governed by that vendor's terms and by our agreement with them, not by this page. The same is true of the patient portal.
Links to other sites
We link to insurers, health plans and other organizations for your convenience. Once you follow a link you are on their site under their privacy policy, and we have no control over what they collect.
Please do not email us health information
Ordinary email is not secure. Do not send symptoms, test results, medication details or anything else about your health by email. Call the office or use the patient portal, both of which are appropriate for health information.
Age
This is an adult practice and we see patients age 16 and older. This website is not directed at children and we do not knowingly collect information from them.
Your choices
To ask about, correct, or delete an appointment request, call our office. Questions about your medical records are handled under our Notice of Privacy Practices; call the office and we will walk you through them.
You can block analytics or embedded content with a content blocker, and your browser settings control cookies, including the analytics cookies described above.
Changes
If this policy changes, the date at the top changes with it. Material changes will be noted on this page rather than made quietly.
Contact
Questions about this policy: call (817) 970-3400 during office hours, or write to us at 2111 E Kirkwood Blvd, Ste 110C, Southlake, TX 76092.